After I ran AVG's cleanup tool I could no longer access any of the Apps in Microsoft 365 - receiving error code 0x4260x0. Googling the error code suggestion is this is a fault within AVG. I tried every suggested remedy to no avail. I then resorted to Microsoft's support and recovery tool - which apparently deleted Microsoft 365 - at least partially. I then tried downloading a reinstall of Microsoft 365 (I have a paid subscription) - but it will not install. In researching I note this is an AVG generated problem that started as early as 2020. I am now a victim in May 2023 and at wits end - spent most of the night trying to repair. I've made an appointment with the Geek Squad who hopefully will fix albeit costly.
Hello John,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you.
Could you check and let us know whether you've put the Microsoft Office program to sleep using AVG TuneUp?
If yes, please awaken Microsoft Office as mentioned in this article, restart your computer once and check if the issue persists.
Keep us updated.
Microsoft 365 was not asleep. I tried all posted suggestions on how to fix to no avail. I took the computer to Geek Squad and after about 45 minutes and considerable expense, working on the problem, Geek Squad was able to repair. Repair included deleation of AVG and reinstall of Mirosoft 365. I will not reinstal AVG as I note commuity reports of AVG with Microsoft 365 going back to 2020 and I don't want another episode of what I just went through. I've cancelled my account…
Hello John,
You've reached the AVG community support forum.
We regret the inconvenience this has caused you.
Could you check and let us know whether you've put the Microsoft Office program to sleep using AVG TuneUp?
If yes, please awaken Microsoft Office as mentioned in this article, restart your computer once and check if the issue persists.
Keep us updated.
We're sorry to hear that, John.
This is definitely not the experience we wanted you to have had & we're truly sorry for the discomfort caused.
Upon checking your account, we can see that auto-renewal has already been cancelled for your AVG TuneUp (Multi-Device) subscription.
If you ever reconsider, please don't hesitate to contact us. We will appreciate the opportunity to improve the experience you had with our company.
Have a great day!