Hello Craig,
You've reached the AVG community support forum.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have a payment of 63.99 on 4th october and dodnt know what this relates to
Hello Craig,
You've reached the AVG community support forum.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.