Money taken of my account after confirmation of the cancellation

AVG Protection
3

Hello Johan.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you have already reached the concern team and they are helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.

1

I had a trial  on  avg and following their policy i cancelled on the right time. Avg confirmed that the trial is correctly cancelled.  But yet money was withdrawn from my account. I asked ASAP the payment back.

2

Hello Johan.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
I see you have already reached the concern team and they are helping you with the above concern.
Please feel free to reach us again if you need any other help with AVG.
Thank you.