Moving To Quarantine, Taking Forever

Viruses & Threats
5

Hello Roberta,
We can certainly take a look into this.
Could you share a screenshot of the AVG detection with "See details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I also request you to upload the file (SLHClient.exe) to VirusTotal and give us the hash url for the analysis.
Regards,
Alok.

1

I got up this morning and hit the mouse for the screensaver to go away. AVG had a popup there saying "We've blocked the threat SLHClient.exe from harming your computer. What would you like to do". I clicked to move to quarantine.
 

But now it has been sitting there with the green bar moving back and forth saying "moving to quarantine" for almost an hour. How long does it take? What should I do?

2

Hello Roberta,
We can certainly take a look into this.
Could you share a screenshot of the AVG detection with "See details" page to proceed further?
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I also request you to upload the file (SLHClient.exe) to VirusTotal and give us the hash url for the analysis.
Regards,
Alok.

4

Unfortunately I can't get a screenshot, because my computer restarted in the middle of it dealing with things. When it started back up, it wasn't there. So I'm guessing all is well, and hoping that it is.
 

Thank you though. If it comes back I will take a screenshot and let you know.

3

You're most welcome Roberta,
If the issue still persists, then please send us the information requested for further analysis.
Cheers,
Alok.