Hi Astro,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
To be clear, you are able to access all the websites in the Edge browser after disabling the HTTPS option. However, you are getting the error message in the other browsers.
Keep us posted.
This just started happening within the last 4-5 days - I could not get to ANY website in Edge, kept getting this error message;
Your connection isn't private
Attackers might be trying to steal your information from google.com (for example, passwords, messages, or credit cards).
NET::ERR_CERT_AUTHORITY_INVALID
After looking up the problem it's related to HSTS (HTTP Strict Transport Security) - after spending an hour trying to figure out how to disable it I realized AVG may be causing the problem when I accidentally clicked on the Net::ERR line above and found this:
Your connection isn't private
Attackers might be trying to steal your information from www.google.com (for example, passwords, messages, or credit cards).
NET::ERR_CERT_AUTHORITY_INVALID
Subject: www.google.com
Issuer: AVG Web/Mail Shield Root
Expires on: Oct 7, 2020
Current date: Aug 17, 2020
I went into AVG settings and disabled both "Enable HTTPS scanning Scan encrypted websites" and "Enable QUIC/HTTP3 scanning" then tried reloading Google and it worked - re-enabled "Enable QUIC/HTTP3 scanning" and could still get to Google, but when I re-enabled HTTPS scanning Google would get the above error message again. Then I came to this support forum and while writing this post I tried loading Google again with HTTPS Scanning enabled and it worked - HUH?!? In fact, nearly every bookmark would load - only my doctor's web portal produced the above error, but after trying to check that site from other browsers it won't load in any, must be down.
But I'm still puzzled by why out of the blue did AVG block access to all websites, then somehow "cure" itself? This is quite bizarre - how do I know it's not going to happen again?
Hi Astro,
We are sorry to hear this.
We will help you to resolve the issue.
Please share us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
To be clear, you are able to access all the websites in the Edge browser after disabling the HTTPS option. However, you are getting the error message in the other browsers.
Keep us posted.