Hello John.
We're here to help. It could be possible that your AVG Internet Security license is not synchronized with online AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
We need to escalate this issue to the concerned team along with a screenshot of your AVG MyAccount. I've sent an email, please share a screenshot of your AVG MyAccount in a reply to resolve this issue.
I have been using Internet Security for years but it doesn't show up on My Account. The web site is very unhelpful. Can anyone help please?
Hello John.
We're here to help. It could be possible that your AVG Internet Security license is not synchronized with online AVG MyAccount. This issue does not impact the functionality of your previously installed products, nor does it affect the installation or activation of newly purchased AVG products.
We need to escalate this issue to the concerned team along with a screenshot of your AVG MyAccount. I've sent an email, please share a screenshot of your AVG MyAccount in a reply to resolve this issue.