Hello Joyce,
We apologize for the inconvenience caused. I would like to inform you that AVG is compatible with windows 10. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall it. Please click on the following link to uninstall AVG using AVG Removal tool ( http://aa-download.avg.com/filedir/util/AVG_Remover.exe). Once the uninstallation is completed please have a look at this article ( http://avgread.me/1bsCjtC ) to reinstall AVG on your computer and let us know if it is working fine.
Please feel free to contact us for any further assistance. Thank You.
My AVG free will not run and will not uninstal. I keep getting error messages OxE001F949 & Oxc000012
My AVG free will not run and will not let me uninstall it. I keep error messages OxE001F949 and Oxc000012f. I tried running the removal tool and it will not work either. I am running Windows 10 on a Compaq Presario laptop.
Hello Joyce,
We apologize for the inconvenience caused. I would like to inform you that AVG is compatible with windows 10. We would request you to uninstall AVG using AVG Removal tool and then you can reinstall it. Please click on the following link to uninstall AVG using AVG Removal tool ( http://aa-download.avg.com/filedir/util/AVG_Remover.exe). Once the uninstallation is completed please have a look at this article ( http://avgread.me/1bsCjtC ) to reinstall AVG on your computer and let us know if it is working fine.
Please feel free to contact us for any further assistance. Thank You.