Hello William,
We're here to help.
Could you please share the screenshot of the threat secure message with the 'See Details' or quarantined file list to investigate further?
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.
Hello everyone,
My AVG keep detecting virus "Win64:MalwareX-gen [trj]" in the same directory non stop, even when i restart it's still the same. i also tried to do a deep scan, and find 1 probability virus and already quarantined it but still not work.
The directory where my virus keep detecting virus is:
C:\Windows.…
Sometimes it's inside directory System32, Sometimes it's inside directory uus
What i need i do next? can you all help me please…
Thank you for the screenshot, William.
We'd suggest you upload the URL to our website for false-positive analysis. Click the below link to upload the URL to our website.
https://www.avg.com/en-us/false-positive-file-form
After analysis, our team will be able to confirm whether the website is safe or not.
If it is safe, it will be added to our virus definitions database.
The status will be informed to you via email.
Hello William,
We're here to help.
Could you please share the screenshot of the threat secure message with the 'See Details' or quarantined file list to investigate further?
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot.
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.