My AVG ultimate has stopped working

AVG Protection
5

Hi Margaret,

We're glad to look into this & help you.
Sometimes, this might happen if few services are unable to initiate.
As AVG Ultimate is a bundled package which includes AVG Internet Security & TuneUp for Windows, please let us know the exact AVG program that isn't responding.
However, you can try restarting your computer once to check. If you've already tried restarting your computer, follow the steps in this article to enable the appropritae service to check if it helps.

1

My AVG ultimate has stopped working. I click on the icon and nothing happens.

2

Thank you for your answer both the AVG tuneup and the AVG Internet Security stopped working but I have reinstalled them from my subscriptions and they seem to be working now. Hopefully it won't happen again.

Best wishes 
Margaret

3

I'm so glad to hear that, Margaret.
If you need anything else, do not hesitate to let us know.

4

Hi Margaret,

We're glad to look into this & help you.
Sometimes, this might happen if few services are unable to initiate.
As AVG Ultimate is a bundled package which includes AVG Internet Security & TuneUp for Windows, please let us know the exact AVG program that isn't responding.
However, you can try restarting your computer once to check. If you've already tried restarting your computer, follow the steps in this article to enable the appropritae service to check if it helps.