My AVG VPN will not work and comunications with AVG has completley ceased

Hello Martin, 

We apologize for the inconvenience caused. We will check and help you to resolve right away.
We have offered our additional remote support through email. Please check for the email and connect back to us as soon as possible.
In case if we are unable to resolve it, we will surely help you to get refund for it. Thank you.

I have tried everything possible plus taken all your advice but VPN just will not work.  You have given up communications. 
As it is your program it is your responsibility to make it work you were paid for it by me, it is not my problem.  As I have had no use out of it since installing it I wish to have a full refund.
 

Hello Martin, 

We apologize for the inconvenience caused. We will check and help you to resolve right away.
We have offered our additional remote support through email. Please check for the email and connect back to us as soon as possible.
In case if we are unable to resolve it, we will surely help you to get refund for it. Thank you.