Hello Richard,
We are sorry for the difficulties you are currently experiencing.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Internet Security back in your pc.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Internet security click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and run the file. Also please be informed that AVG can be installed in Windows XP Service Pack 3 and higher version.
Feel free to contact us for any further assistance. Thank you.
I wish to go back to my old avg which I purchased March 3, 2015 and expires 3/5/2017. it was for 3 pc's which one is win 'xp' the main one is win 7. If posible I would like this problem resolved today. I have the license if you need it… richoo12@juno.com
Hello Richard,
We are sorry for the difficulties you are currently experiencing.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Internet Security back in your pc.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Internet security click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and run the file. Also please be informed that AVG can be installed in Windows XP Service Pack 3 and higher version.
Feel free to contact us for any further assistance. Thank you.