My download will not download beacuse of failed virus scan

Hi Eleanore,

We've already replied to your original post.
Please keep up the conversation over your original post for further assistance.
Thank you for understanding in advance!

Hi,
My download will not download because of failed virus scan.
What do I do?
I have a free account.
Thank you,
(Email address redacted), 610.574.0584

Hi Eleanore,

We've already replied to your original post.
Please keep up the conversation over your original post for further assistance.
Thank you for understanding in advance!