My Identity protection is disabled. How do I fix it

Hi Joan,
I am sorry you ran into that problem, I would suggest you to reinstall your AVG internet security to fix the issue. To uninstall AVG, use this http://avgread.me/1OjMjVW AVG remover tool. After reboot, delete the AVG remover file from c: drive. Click this http://avgread.me/1V57hgY link to install your AVG Internet security. Let us know if you face any difficulties. Thank you!
Ranjani, AVG Customer care.

how do I fix disabled identity protection

Joan, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep whole conversation in one question/thread to speed up resolution. See other posting (https://support.avg.com/answers?id=906b0000000LSjZAAW). 
AVG Guru

Hi Joan,
I am sorry you ran into that problem, I would suggest you to reinstall your AVG internet security to fix the issue. To uninstall AVG, use this http://avgread.me/1OjMjVW AVG remover tool. After reboot, delete the AVG remover file from c: drive. Click this http://avgread.me/1V57hgY link to install your AVG Internet security. Let us know if you face any difficulties. Thank you!
Ranjani, AVG Customer care.

Problem solved (https://support.avg.com/answers?id=906b0000000LSkuAAG).
AVG Guru