My licence for Avg anti-virus

AVG Protection
1

Hi

 

On the 10th September I was charged by Paypal ( Invoice id; 703-0868103) to renew membership for another year and a few weeks later I was asked for a code/Key number to activate the renewal.  I was not able to supply the code by the due date because I was overseas and didn't have access to the code. I now have been told that my membership has elapsed and I can't renew it without paying for a new membership, however I have already been charged for the renewal.  Can you please reactivate the code/Key number so I can extend my membership?

 

Regards

Krystyna Polonski
Ps.My new email is polonski@tpg.com.au before was polonski@optusnet.com.au

3

Hello Krystyna,
We have received your license retrieve request and we have sent you a email with your license number. Please check your mailbox to find your license number.
Feel free to contact us again for any further assistance.
Thank you.

2

Hello Krystyna,
We have received your license retrieve request and we have sent you a email with your license number. Please check your mailbox to find your license number.
Feel free to contact us again for any further assistance.
Thank you.