My messages sent by using Oulook mail are rejected by the KPN email server

AVG VPN
2

Hello Santiago.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

1

When the VPN is online , all messages sent by Outlook are rejected by my KPN email server. I tried the solution provided in internet  to modify my Oulook account settings for outgoing e-mail , but it does not work. My solution is to disable de VPN and send de messages again. Anyone has a solution to work with the VPN online being able to send messages through Outlook at the same time ?  Kindly reply to my email :  (email address removed)

3

Hello Santiago.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the error to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.