Hi Hans-Åke.
We'd be glad to clarify. We've received the payment of SEK419.00 on 11th Dec 2018 for AVG Internet Security - Unlimited (2 years subscription). An order confirmation email was also sent to the registered email address, check your inbox and spam box as well.
You placed another order for AVG Secure VPN Multi-device on 10th Dec 2018 but it was canceled due to payment not received. If you have not installed AVG Internet Security - Unlimited yet, click this link for instructions.
I ordered AVG Internet Security for a two-year period on the 10th of December and did pay for it by my Internet Back the same day. This payment is confirmed as well from my bank as in the verification of my order that I got from AVG also the same day. Today I have got a letter from AVG where I am told my order is cancelled. What is the problem, where did my money go and what should my next step be? My E-mail address is hxxxxxxxxn@telia.com.
Hi Hans-Åke.
We'd be glad to clarify. We've received the payment of SEK419.00 on 11th Dec 2018 for AVG Internet Security - Unlimited (2 years subscription). An order confirmation email was also sent to the registered email address, check your inbox and spam box as well.
You placed another order for AVG Secure VPN Multi-device on 10th Dec 2018 but it was canceled due to payment not received. If you have not installed AVG Internet Security - Unlimited yet, click this link for instructions.
We'd be glad to clarify. We've received the payment of SEK419.00 on 11th Dec 2018 for AVG Internet Security - Unlimited (2 years subscription). An order confirmation email was also sent to the registered email address, check your inbox and spam box as well.
You placed another order for AVG Secure VPN Multi-device on 10th Dec 2018 but it was canceled due to payment not received. If you have not installed AVG Internet Security - Unlimited yet, click this link for instructions.