Hello Nick,
You've reached the AVG community support forum.
I am sorry to hear that you have lost your passwords. We'll certainly check and help you out. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.
Thank you for understanding in advance!
I am having same issue. My passwords, years worth, are now gone and I have no backup.
I have some written down, but many oddball sites that I don't visit very often are not recorded. Is there anyway to recover them? I didn't change anything on my computer. Unless using hotspot on my phone triggered something, which it never has before. Help please.
Hello Clairetta,
Thank you for contacting AVG Community Support.
We understand that you are unable to save Passwords on AVG Secure Browser. Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
Are you trying to save passwords in AVG Secure Browser Password Manager?
May I know your device OS name and version?
Are you using AVG Password application?
Looking forward to your response and the opportunity to assist you further.
Thank you and keep us updated.
I am having same issue. My passwords, years worth, are now gone and I have no backup.
I have some written down, but many oddball sites that I don't visit very often are not recorded. Is there anyway to recover them? I didn't change anything on my computer. Unless using hotspot on my phone triggered something, which it never has before. Help please.
I have not had this problem until recently.
I have installed my passwords many times. But every time I close my browser and reopen it, they are gone again.
How can I get my passwords to stay in my AVG browser again.
Hello Clairetta,
Thank you for contacting AVG Community Support.
We understand that you are unable to save Passwords on AVG Secure Browser. Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
Are you trying to save passwords in AVG Secure Browser Password Manager?
May I know your device OS name and version?
Are you using AVG Password application?
Looking forward to your response and the opportunity to assist you further.
Thank you and keep us updated.