My PC TuneUp notifies me of updates and initiates the process then when installation starts it hangs up halfway thru and never completes

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6

I've gotten no response with an answer and the same ierror is occuring every time PC TuneUp asks to update my laptop!

7

@ Ian Graham

Basically the extract info in this link (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=371)  from

1

It never gives me an error message until after I finally cancel the process. It just says the update could not complete. I removed the program and reinstalled it, but the same thing happens. Is there a fix?

3

I've gotten no response with an answer and the same ierror is occuring every time PC TuneUp asks to update my laptop!

8

Is this update 14.0.1001.423?  I have the same problem with this update and, like you, nothing has fixed it.  I have Windows 7.  The update fails in step 3 during the third green bar that reaches about 2/3rds of the way.
Have you found any other solution? 
This is my first time on this forum and I am not impressed with the lack of respones to queries.  Is it always like this?

5

Is this update 14.0.1001.423?  I have the same problem with this update and, like you, nothing has fixed it.  I have Windows 7.  The update fails in step 3 during the third green bar that reaches about 2/3rds of the way.
Have you found any other solution? 
This is my first time on this forum and I am not impressed with the lack of respones to queries.  Is it always like this?

4

Hi Beth,

Please send us diagnostic output using this tool (http://www.avg.com/filedir/util/AVG_SysInfo.exe).

Thanks

2

@ Ian Graham

Basically the extract info in this link (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=371)  from