My phone is locked

I have but it is not unlocking, Alan.

Kenneth, Assume that you've worked thro' & followed everything in this article (http://avgclick.me/LockedPhone).
AVG Guru

Hi Kenneth,
If referring to linked article doesn't help, reverting phone to factory settings might be only option.
Thanks

Alan, what can I do now? Can the admin work on it with the serial number?

I removed my sim and the phone got locked. i have used my password but it is not unlocking. my phone serial number is 89234000088772898577 and the mobile operator is Etisalat.

i have followed all the steps yet, it is not working.

kindly help.

I have but it is not unlocking, Alan.

Hi Kenneth,
If referring to linked article doesn't help, reverting phone to factory settings might be only option.
Thanks

Kenneth, Assume that you've worked thro' & followed everything in this article (http://avgclick.me/LockedPhone).
AVG Guru

Alan, what can I do now? Can the admin work on it with the serial number?