My phone was stolen I can not log into my anti theft to track it

Android products
3

Hello Jared.

We are sorry to hear about the inconvenience caused. Please note that this community deals with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.

1

My phone was stolen in a break in I loggee into the avg site used the anti theft to track it would not find the device after the 4 minute search. Must be off no worries I tried a bunch of times. Then I had to log in again it logs into my account but when I go to fullsite log in to anti theft option it has me log in again and is now saying log in or password are wrong I changed them I tried again same thing. Again I log into my account but when I log in to anti theft wrong pass. I tried to log in with Google but that says no phones listed and says log out. I am not loseing my mind, yesterday i loged in it said sm something on the drop down bar it had 4 options to search wipe siren and something else . I really need to get back in to that feature so I can keep trying to search.the phone does not matter , but it has all my daughters photos and memories from birth. If any one can help I would appreciate it. I was on the phone with avg their is not s department to help so I'll take any advice.

2

Hello Jared.

We are sorry to hear about the inconvenience caused. Please note that this community deals with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.