My RoBoForm is saying i need to upgrade

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5

Hi June,
I am happy to see that your issue is resolved.
Thanks for posting back.

7

Thank you guys I went to the website that you gave me.  And it did upgrade my program and that is what the problem was. it needed to be upgraded to the new versiion.

6

Hi June,
What is current status, were you able to solve it or do you still need our assistance?
I checked your account and see that you have 2 RoBoForm for unlimited devices, 2 Internet Security and 1 AntiVirus. Do you use them all?
Thanks

1

My RoboForm is saying that I need to up date my free trial is over.  I purchased the full version at 20.00 for each computer.  And now it does not know me or show in of my subscribtions that I had purchased from them here in the last 3 month for both computers. AVG used to be user friendly and now it is not my liking anymore.  Unless they can get this fixed for me.  I love their products and usually have no issues and if I did they got to right away for me.

2

Hi June,
What is current status, were you able to solve it or do you still need our assistance?
I checked your account and see that you have 2 RoBoForm for unlimited devices, 2 Internet Security and 1 AntiVirus. Do you use them all?
Thanks

3

Thank you guys I went to the website that you gave me.  And it did upgrade my program and that is what the problem was. it needed to be upgraded to the new versiion.

4

Hi June,
I am happy to see that your issue is resolved.
Thanks for posting back.