Richard,
I regret for the inconvenience caused. Please run AVG Clear tool to remove AVG traces completely using below instructions:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
To reinstall AVG Free Antivirus, please use this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe .
If the issue persists, please share the screenshot to provide better assistance.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.
Hello Steph,
We regret for the inconvenience you are facing while scanning with AVG program. Please try to repair the AVG program and check whether it resolves the issue. Please follow the instructions on the article avgclick.me/RepairAVG to repair your AVG program.
Thank you.
I have been having the same issue lately. I've run the repair on the program, rebooted, and the problem still persists - gets stuck at 50% / checking for bad browser add ons - what do to next?
i am using the free version…it started scanning but now it is stuck at 50% and will not stop, pause or finish…any suggestions
Richard, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Steph,
We regret for the inconvenience you are facing while scanning with AVG program. Please try to repair the AVG program and check whether it resolves the issue. Please follow the instructions on the article avgclick.me/RepairAVG to repair your AVG program.
Thank you.
Richard,
I regret for the inconvenience caused. Please run AVG Clear tool to remove AVG traces completely using below instructions:
1. Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2. Open the AVG Clear tool, click Yes in the User Account control dialog.
3. Click No in the Windows safe mode dialog.
4. Select the installed version of AVG and also check the box 'Uninstall AVG Zen'. Then click Uninstall, and Restart computer.
To reinstall AVG Free Antivirus, please use this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe .
If the issue persists, please share the screenshot to provide better assistance.
To create a screenshot, please use this link http://avgread.me/1aZxsAV .
Thank you.