My VPN is locked cannot get to it at all

AVG VPN
5

If changing the VPN server doesn't work, restart the VPN software or browser plug-in. Don't just disconnect from the VPN server; quit and restart the software. You may need to clear your browser cache to get the plug-in working again.

4

Hi John,

We regret the inconvenience this has caused you.
Firstly, please specify the operating system of your device on which you're facing this issue.
Secondly, what exactly happens when you try to access your AVG Secure VPN? Do you receive any error messages?
Please share us relevant screenshots of the issue, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance!

1

Cannot get to VPN at all

2

If changing the VPN server doesn't work, restart the VPN software or browser plug-in. Don't just disconnect from the VPN server; quit and restart the software. You may need to clear your browser cache to get the plug-in working again.

3

Hello Jorha,

Thank you for taking your time to communicate with us.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.

https://support.avg.com/support_ask
Thank you for your understanding.