My VPN is not connected

Hello Apryl,

We apologize for the inconvenience.
To further look into this & help you, please share us the screenshot of the error message you received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

I tried trouble shooting and got an error message but I can't access the support programme.  The contact button doesn't light up.

Hello Apryl,

We apologize for the inconvenience.
To further look into this & help you, please share us the screenshot of the error message you received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.