Hello Aldo,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing your websites which has been detected as False Positive by AVG.
Please be informed that AVG Anti virus will identify any file as threat if that is not updated to our virus database.
In this case, I request you to submit a form for whitelisting through the below link:
https://www.avg.com/en-us/false-positive-file-form#pc
The concerned team will review and make necessary changes to restore the access over your website as usual.
If you need anything else at all, feel free to contact us, we’d be happy to help.
Thank you for understanding!
Hi!
I am an administrator of a website that has already been disinfected, but a warning from AVG keeps appearing every time I want to access it, from AVG: HTML:VexTrio-A [Trj], and it won't let me load the website.
It also gives the same result when I want to test the website through an online website virus checker: https://sitecheck.sucuri.net/
When I scan my main website, it also returns the sucuri url as HTML:VexTrio-A [Trj].
What is happening? AVG is marking both web pages as false positive?
Please check.
Thanks!
Hello Aldo,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing your websites which has been detected as False Positive by AVG.
Please be informed that AVG Anti virus will identify any file as threat if that is not updated to our virus database.
In this case, I request you to submit a form for whitelisting through the below link:
https://www.avg.com/en-us/false-positive-file-form#pc
The concerned team will review and make necessary changes to restore the access over your website as usual.
If you need anything else at all, feel free to contact us, we’d be happy to help.
Thank you for understanding!