My website is flagged by AVG even though all others says its safe?

AVG Protection
1

Hello,

Our website was hacked in November last year, but we managed to get control and cleaned the website from malware by the end of 2022. 

Regardless, just today a customer of mine that's using your AVG browser protection sent me a screenshot saying that there's a botnet still on the web.

 

I have to say that i'm 99.99% sure this is false positive since Google Search console is reporting that web is safe, as well as some other online scanning tools. Also, just recently (last week) we have removed the website from Talos Inteligence blacklist (we though that this was the last place where it's still not updated that it's safe).

Here's the screenshot of the AVG popup: https://snipboard.io/pW8wPh.jpg

and the number on the bottom (for support) is: 8f7c77e23246/2023-02-13T11:11:02.456Z

 

I would ask you to point me in the right direction where is the website status still not updated so that I can remove it from there and so that finally my clients can start using the website as intended.

Alternatevly, some pointers what should I do to remove the browsers' warning "website is dangerous" message from my website?

Thanks

3

Hello Damir.
Thank you for contacting AVG Community Support.
I see you have already raised a request to whitelist your website and our concern team will get back via email to help you further.
Hence we request you wait for the email from the concerned team.
Thank you.

2

Hello Damir.
Thank you for contacting AVG Community Support.
I see you have already raised a request to whitelist your website and our concern team will get back via email to help you further.
Hence we request you wait for the email from the concerned team.
Thank you.