MyAccount was deleted

Hello Don,

We are sorry for the inconvenience caused.
We request you to provide the screenshot of the AVG my account "subscriptions" tab page so that we can escalate to concern team to fix the issue.

If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I have had an account with AVG for years, and I tried to log into it I received the message that the e-mail address didn't exist.  I had to recreate the account, now I don't see any of the products I have active subscriptions for.

What happened?
Hello Don,

We are sorry for the inconvenience caused.
We request you to provide the screenshot of the AVG my account "subscriptions" tab page so that we can escalate to concern team to fix the issue.

If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.