Hello Danial,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have lost all the photos and videos from your camera folder. We do understand how it feels when losing photos and videos which have irreplaceable memories. Rest assured, We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Hi,
Yesterday, AVG Cleaner suggested that it would remove unnecessary folders. Today, I noticed that my "Camera" folder is missing, and all my photos and videos are gone. This includes precious videos and photos from when my son was born, his first steps, and other irreplaceable memories.
I urgently need to recover these photos and videos. Can you please help me with the steps to recover them as soon as possible?
Hello Danial,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have lost all the photos and videos from your camera folder. We do understand how it feels when losing photos and videos which have irreplaceable memories. Rest assured, We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
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