Need license number for 38-5410930

Hello John, I apologize for the inconvenience caused. I checked our records and found that you have purchased AVG Protection multidevice (1 year subscription) for your computer. I would like to inform you that AVG Protection is a Zen product and License key is not required to activate it. It can be activated using your "My Account" user name and password. Please verify that the user name of your "My Account" will be your email address. You can view the following instructions to know how to install and activate AVG Protection in your computer.
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection

After almost 4 weeks I still do not have the license number for this account.  I have not been able to activate the soft ware. HELP HELP HELP

Hello John, I apologize for the inconvenience caused. I checked our records and found that you have purchased AVG Protection multidevice (1 year subscription) for your computer. I would like to inform you that AVG Protection is a Zen product and License key is not required to activate it. It can be activated using your "My Account" user name and password. Please verify that the user name of your "My Account" will be your email address. You can view the following instructions to know how to install and activate AVG Protection in your computer.
http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection