Hi John,
I request you to keep up the conversation on a single post for faster communication.
I understand your frustration. However, I have made the case to high priority so our higher level support will provide us an update as soon as possible.
i would like to cancel and get a refund, i am not going to wait for your technicians to figure out why avg vpn is leaking dns info. i cannot afford to have leaks as i am in finance. ive already purchased another vpn service and finally i have stopped dns leaks, i suggest avg figures this problem out, i think you will lose a lot of customers because you are obviously not keeping your software up to date and i dont even think you really care that your vpn has dns leaks. your just here to collect money and im done with it
This isn't the experience we wanted you to have, John.
As requested, we have processed full refund for AVG Secure VPN.
The refund amount will be credited within 5-7 business days.