Do you encounter any error while trying to access files from photoshop?
If so, please share the screenshot of that error message to assist further.
I found that my Word, Excel and PPT files were being locked by the AVG Sensitive Data Shield. I had to completely uninstall AVG Internet Security, close my computer, reboot my computer, then turn off Sensitive Data Shield under PRIVACY.
It seems weird that I was not able to access my own files that I created on the same computer, but I could still email them as attachments to anyone and open them from my Sent Items in Outlook. The Ransomeware solution suggested above did not work for me.
My files in Photoshop are blocked; how do I unblock them?
AVG Guru
Thank you for updating the status.
I am glad, your issue is fixed now.
What you’re describing is most likely, Photoshop application has blocked by AVG Ransomware protection. I request you to open AVG Internet Security > Menu > Settings > components > ransomware protection > customize > allow/block > look for Photoshop application and allow it.
Best regards,
Alok.
Jerry
Best regards,
Alok.
Jerry,
Do you encounter any error while trying to access files from photoshop?
If so, please share the screenshot of that error message to assist further.
I found that my Word, Excel and PPT files were being locked by the AVG Sensitive Data Shield. I had to completely uninstall AVG Internet Security, close my computer, reboot my computer, then turn off Sensitive Data Shield under PRIVACY.
It seems weird that I was not able to access my own files that I created on the same computer, but I could still email them as attachments to anyone and open them from my Sent Items in Outlook. The Ransomeware solution suggested above did not work for me.