Hello Melkie,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG application and getting error message.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.
I used avg_remover_bootkit but got an error message like this
Driver Path: C:\Windows\system32\drivers\ACPI.sys
DrvUnhookDriver(ACPI.sys) failed. nError = E0010057
Hello Melkie,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with AVG application and getting error message.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Awaiting for your response.