Greetings,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
If the Card updater option is enabled on your bank account, then it would automatically synchronize the card info with your AVG account & allows our payment gateway to process the renewal.
However, we'd suggest you to initiate a chat with our billing team by using this link to clarify this. They'll help you to update the card info & with renewal (if you prefer).
Thank you for your understanding in advance!
I changed my credit card, and therefore the renewal for AVG Internet Security could not be charged, but it's my intention to continue using AVG services. How can I communicate the change to AVG and therefore do the payment?
Looking forward to your suggestions / solutions.
Thanks
Greetings,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with billing queries.
If the Card updater option is enabled on your bank account, then it would automatically synchronize the card info with your AVG account & allows our payment gateway to process the renewal.
However, we'd suggest you to initiate a chat with our billing team by using this link to clarify this. They'll help you to update the card info & with renewal (if you prefer).
Thank you for your understanding in advance!