New installation

This is not a question. This is a complaint for whoever reads this post

For two years I've used AVG, relatively problem free. Today it stopped working. I tried to re-install, no success. I thought it's my windows, so re-installed my OS and tried again. No success

AVG gets installed and then nothing happens. No shortcut. No progress bar. Some process is lingering in the background when you check the task manager. But nothing further

You can't install it. You can't re-install it. Nothing works

Guys just because you're providing a free software (with endless ads suggesting to upgrade), doesn't mean you can treat people like crap!

Improve the quality and people will find a real reason to buy it. Don't, and we'll treat you and your software the way you treat us







Hello, Babak

We apologize for the inconvenience caused.
Let's work together to fix this.
I request you to completely remove the AVG Free from your PC using the steps in the below link :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart your PC and try to install using the steps in the below article :
https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free
Keep us posted.

I understand your concern, Babak
This issue might have occurred due to some technical issues which we can resolve if you kindly cooperate.
You are welcome to share the feedback, I will make sure that your feedback has been reached the concerned team.
Thank you.

Hi Rakshith,

I don't want to continue this investigation further. Through another one of your forums where other people similar to me were complaining, I found an application to delete AVG!!

If you have a channel to report this incident to your supervisor and reflect the complaint of customer about quality of your product please do and that's my only request

But other than that, this case is closed for me

Babak

Hello, Babak

We apologize for the inconvenience caused.
Let's work together to fix this.
I request you to completely remove the AVG Free from your PC using the steps in the below link :
https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover
Restart your PC and try to install using the steps in the below article :
https://support.avg.com/SupportArticleView?urlname=Install-AVG-AntiVirus-Free
Keep us posted.