Hi Steven,
We understand your concern, don't worry, we will definitely help you with it. We apologize for the inconvenience caused. Upon checking your account we see that the recent payment has been declined, so we request you to place a order again. You can also contact our Chat Support https://support.avg.com/support_contact_form?l=&retUrl=support_sales and they can help you with the purchase and activation.
Thank you.
Hi
I have just purchased AVG PC Tune Up Pro version after downloading the trial version. When opening the app I am still being informed that my trial has only 29mdays to run!
Is this normal or have I done something wrong or omitted to do something? can anyone offer any suggestions?
Hi Steven,
We understand your concern, don't worry, we will definitely help you with it. We apologize for the inconvenience caused. Upon checking your account we see that the recent payment has been declined, so we request you to place a order again. You can also contact our Chat Support https://support.avg.com/support_contact_form?l=&retUrl=support_sales and they can help you with the purchase and activation.
Thank you.