Hi
I want to activate the new key that I got for my protection. I cannot get to the part where I can just insert the key so that it can update.
Rochelle,
We apologize for the difficulties. Thank you for choosing AVG. Make sure that you have not installed AVG Zen interface on your device. Then please reactivate your program as suggested in this article: http://avgclick.me/ActivateNewLN. Else, we request you to reinstall ( http://avgclick.me/howtoreinstallAVG ) your AVG program. Note: Please use our AVG remover tool to uninstall AVG. Please feel free to get back to us for any issues with AVG. Thank you!