Hello Nigel,
We are glad to clarify your request.
For your information, its something we have very little control of as its mainly up to the service provider (Eg.Sky, BBC, Netflix) whether they allow VPN connections or not. In some regions, VPN doesnt work due to the restrictions on the concerned website.
We request you to change all available server location in AVG Secure VPN and check the status. Else, you can restart the PC once and turn off VPN and check the status. Keep us updated. Thank you.
with AVG vpn on or off, i still get the same sort of message that i can not stream anything now:
Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.co.uk/vpn.
i tried moving location setting to UK Wonderland or UK my normal location but it still does not allow use.
is there a setting to change or do i need to remove AVG totally ?
Hello Nigel,
We are glad to clarify your request.
For your information, its something we have very little control of as its mainly up to the service provider (Eg.Sky, BBC, Netflix) whether they allow VPN connections or not. In some regions, VPN doesnt work due to the restrictions on the concerned website.
We request you to change all available server location in AVG Secure VPN and check the status. Else, you can restart the PC once and turn off VPN and check the status. Keep us updated. Thank you.