No access to my paid for additions

AVG Protection
3

Hi Richard,

We're glad to look into this & help you.
Please let us know the version of your MAC, to check the compatibility.
Also, let us know what happens exactly while attempting to install. Do you receive any error message?
If so, share us the screenshot of it for better clarity.

1

I inherited my father’s MacBook Pro 13” mid 2012. I replaced the nd and upgraded the ram. I have been unable to install my of my fathers paid for products leaving my new clean had unprotected. I asked for help online but have received no reply. Can anybody help please?

2

Hi Richard,

We're glad to look into this & help you.
Please let us know the version of your MAC, to check the compatibility.
Also, let us know what happens exactly while attempting to install. Do you receive any error message?
If so, share us the screenshot of it for better clarity.