No account access in Windows

General discussion
3

Hi Gordon,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We're glad to look into this & help you. Please let us know what happens exactly while accessing AVG account. Do you receive any error message?
If so, share us the screenshot of it for better clarity. In the meantime, please try to access AVG account in different browsers.

1

Hello,
Although I can log into my AVG account on my iPad, I am unable to do so using the same log in details on my laptop running “windows.” Is there’s a technical reason why this is so?

2

Hi Gordon,

In light of the current circumstances concerning Covid-19 outbreak, there was a delay. Hope you're well.
We're glad to look into this & help you. Please let us know what happens exactly while accessing AVG account. Do you receive any error message?
If so, share us the screenshot of it for better clarity. In the meantime, please try to access AVG account in different browsers.