No Accounts are showing up and I should have 2 of them

AVG Subscription
3

Hello Spencer,

Please accept our apologies for the inconvenience caused.
If you wish to contact our customer care, please use this number to do so: (+1 925 732 4274).
We'll check and clarify this for you. As it isn't advisable to post sensitive details here, we've sent you an email with further details.
Please check your inbox/spam for the email and use it to revert to us.

1

Is this the way I am supposed to get help from AVG? 

I paid for a subscription for Ultimate protection with 5 devices which I purchased at staples. I activated it online. This morning I purchased tuneup online with my credit card. Neither are showing up in my account when I sign in. 

As far as support goes I hope it is better then this. There are times when I want to speak to a rep via phone. I am hoping that is possible!!

Thank You
Spencer Malone Sr.

2

Hello Spencer,

Please accept our apologies for the inconvenience caused.
If you wish to contact our customer care, please use this number to do so: (+1 925 732 4274).
We'll check and clarify this for you. As it isn't advisable to post sensitive details here, we've sent you an email with further details.
Please check your inbox/spam for the email and use it to revert to us.