Hello Deanna,
We are sorry that you are facing inactive components issue with AVG Internet Security. Please try to follow below steps to remove AVG traces completely and reinstall it:
1. Please click on this link to download AVG Remover tool: http://aa-download.avg.com/filedir/util/AVG_Remover.exe .
2. Run the downloaded tool and follow the on screen instructions.
3. Restart your PC when AVG Remover tool prompts for restart.
After restart , Go to C drive (File Explorer/My Computer) and type "AVG Remover" in the search tab. Select the file and press "Shift+Delete" to get the file permanently deleted.
To reinstall AVG Internet Security, please use this article http://avgread.me/1DXPL5z .
Please feel free to contact us for further assistance regarding AVG.
Thank you.
Trying to scan my computer, as I do every few days, but seeing (in red) "THERE ARE NO ACTIVE COMPONENTS"- no clue why I am seeing this. Subscription is paid in full til 12/2017. Unsure how to proceed. HELP???
Hello Deanna,
We are sorry that you are facing inactive components issue with AVG Internet Security. Please try to follow below steps to remove AVG traces completely and reinstall it:
1. Please click on this link to download AVG Remover tool: http://aa-download.avg.com/filedir/util/AVG_Remover.exe .
2. Run the downloaded tool and follow the on screen instructions.
3. Restart your PC when AVG Remover tool prompts for restart.
After restart , Go to C drive (File Explorer/My Computer) and type "AVG Remover" in the search tab. Select the file and press "Shift+Delete" to get the file permanently deleted.
To reinstall AVG Internet Security, please use this article http://avgread.me/1DXPL5z .
Please feel free to contact us for further assistance regarding AVG.
Thank you.
We are sorry that you are facing inactive components issue with AVG Internet Security. Please try to follow below steps to remove AVG traces completely and reinstall it:
1. Please click on this link to download AVG Remover tool: http://aa-download.avg.com/filedir/util/AVG_Remover.exe .
2. Run the downloaded tool and follow the on screen instructions.
3. Restart your PC when AVG Remover tool prompts for restart.
After restart , Go to C drive (File Explorer/My Computer) and type "AVG Remover" in the search tab. Select the file and press "Shift+Delete" to get the file permanently deleted.
To reinstall AVG Internet Security, please use this article http://avgread.me/1DXPL5z .
Please feel free to contact us for further assistance regarding AVG.
Thank you.