No Active Components

Viruses & Threats
5

Dianne, Have a look @ this article (http://avgclick.me/1JogV8H).
AVG Guru

7

Alan, it worked!   I don't know where the Trojan is, but at least now my AVG is showing to be Active.  Thanks!   If you have any ideas on how to remove the Trojan, please send.

6

Hi Dianne,
In order to analyze it please provide us with http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/ and http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/ .
Thanks

1

First, my AVG scan said that I had Small.guh trojan detected but that it could not be removed because "element cannot be found."  Next came all sorts of strange things such as a siren when I went to another website.  Now when I click AVG, it says No Active Components.  I have Windows 8.1 on a brand new Dell Inspiron 1500.  Help!!!

4

Dianne, Have a look @ this article (http://avgclick.me/1JogV8H).
AVG Guru

3

Hi Dianne,
In order to analyze it please provide us with http://kb.avg.com/articles/en_US/How_to/GMER-Scan-Result/ and http://kb.avg.com/articles/en_US/How_to/AVG-scan-result-export/ .
Thanks

2

Alan, it worked!   I don't know where the Trojan is, but at least now my AVG is showing to be Active.  Thanks!   If you have any ideas on how to remove the Trojan, please send.