No active components

Hello Vibeke,

Upon checking your record, we see that you have active license for AVG Internet Security and AVG PC tuneup. We have sent you the email with your license number for AVG Internet Security and AVG PC tuneup. 
To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
To download, install and activate AVG PC tuneup program please follow the instructions mentioned in the following article: http://avgread.me/1ERJxSd .
Please feel free to contact us should you need any assistance.

I get the above comment when I enter the AVG Internet Security site. I have to add that it is on a newly purchased laptop. An expert transfered interrnet security + tune up (which seems to be workng).
Unfortunately I no longer havve the key number for the security application. I reallly do not know what to do. When I enter my account I am told that I have no licences. Everything is getting a bit too much now. Can anybody help? Regards V. Walleen

Hello Vibeke,

Upon checking your record, we see that you have active license for AVG Internet Security and AVG PC tuneup. We have sent you the email with your license number for AVG Internet Security and AVG PC tuneup. 
To download, install and activate AVG Internet Security program please follow the instructions mentioned in the following article: http://bit.ly/1DXPL5z .
To download, install and activate AVG PC tuneup program please follow the instructions mentioned in the following article: http://avgread.me/1ERJxSd .
Please feel free to contact us should you need any assistance.