No active components

Thanks all - sorted! much appreciated. 

Hello Gemma. I would request you to follow the below mentioned instructions:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.

Hi Gemma I had a similar problem. I was using AVG Antivirus 2014 and downloaded AVG Antivirus 2015 for free and this resolved the problem for me and I am fully protected again. I hope this helps.

Hi, My AVG internet security is no showing 'no active components' and won't scan or confirm protection. 

I have been to the help centre and advise is to repair the product, when I do this I get another error stating 'unable to stop firewall'

Any ideas?

3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.

To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z.

Please feel free to contact us again should you need any further assistance.
Hello Gemma. I would request you to follow the below mentioned instructions:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.
Hi Gemma I had a similar problem. I was using AVG Antivirus 2014 and downloaded AVG Antivirus 2015 for free and this resolved the problem for me and I am fully protected again. I hope this helps.

Thanks all - sorted! much appreciated.