Thanks all - sorted! much appreciated.
Hello Gemma. I would request you to follow the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.
Hi Gemma I had a similar problem. I was using AVG Antivirus 2014 and downloaded AVG Antivirus 2015 for free and this resolved the problem for me and I am fully protected again. I hope this helps.
Hi, My AVG internet security is no showing 'no active components' and won't scan or confirm protection.
I have been to the help centre and advise is to repair the product, when I do this I get another error stating 'unable to stop firewall'
Any ideas?
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z.
Please feel free to contact us again should you need any further assistance.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link: For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe.
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe.
2) Run the downloaded tool and follow the instructions displayed on your screen.
Thanks all - sorted! much appreciated.