Hello, Ash
We will certainly help you in this.
Inform us why you would like to disable the AVG?
And also share us the screenshot of message you are getting?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I occationally need AVG disable. Usually for moving certain types of files. That is not the issue since I can't to that. I get this pop up, and unlike before and on other PC's, I get no buttons.
As I've explained in my original statement I have tried that several times as well as uninstall and reinstalling, MANY times, and in several different ways, including uninstalling with the tool.
When I try to disable AVG (which is the important part here), or use other select advanced features, I get the dialog box that blanks out my computer and says basically 'Are You Sure, this could be a legit action or malware taking over'. Yet unlike every other machine I've ever done this on, I do not have the Ok or Cancel buttons, instead it just sits there for 60 seconds and then goes away with making the changes I want. I've tried adding a password, removing a password to AVG, repairing, uninstalling, reinstalling (several different ways each time) and still nothing inside the box for me to click on. I am the only user on this computer and it is an admin. Please help, I am a huge fan of this product and been using it for I can't even remember how long and would like to continue to use it. But until this is resolved I will be using another antivirus program… and I dont like that.
I've tried googling this and scanning through the support section here so I hope this isn't a rehash.
I occationally need AVG disable. Usually for moving certain types of files. That is not the issue since I can't to that. I get this pop up, and unlike before and on other PC's, I get no buttons.
Ash, as the issue persists after reinstallation, I have sent an email to connect to our remote experts to check this further.
Please check the email and follow the instructions to start the remote session.
Hello, Ash
We will certainly help you in this.
Inform us why you would like to disable the AVG?
And also share us the screenshot of message you are getting?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.