No incoming emails since AVG 2017 installed

Hello Mc Bouchard,
I'm sorry to hear about this. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we assist your further.
Best regards,
Alok.

Hi! 

I have AVG free version 17.05.3021 installed on my laptop. I stopped receiving emails about 2 weeks ago, it worked fine before. The only solution I found was to disable the scan inbound emails, so I get my emails but they are not scanned anymore. How can I set up AVG to get the scan email function working again? I use Thinderbird as email client. Thanks!

Hello Mc Bouchard,
I'm sorry to hear about this. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we assist your further.
Best regards,
Alok.