Hello Brian,
I understand the inconvenience.
Please be informed that, AVG management console (formerly known as Zen) was removed in the 17.9 version release.
The reason is because we are planning to implement a new design for Zen which you can expect in 18.0 version release.
We appreciate your understanding and patience in this matter.
However, you can still activate your Unlimited Devices product by getting into AVG Internet Security settings.
Open AVG Internet Security, click on "My AVG–>My Subscriptions".
If the email address is displayed then click on "Log out" and check whether you get an option as "Log into account".
If yes, click on it and proceed to enter AVG my account credentials.
Wait for 2-3 minutes and check whether you get the current subscription activated.
I have just renewed my subscription, and installed Internet Security - Unlimited. In order to create the AVG Network I am instructed to open the Management Console which is supposed to be activated with my subscription. This does not appear to have happened as I cannot access it. Can it be downloaded separately? Thanks.
Hello Brian,
I understand the inconvenience.
Please be informed that, AVG management console (formerly known as Zen) was removed in the 17.9 version release.
The reason is because we are planning to implement a new design for Zen which you can expect in 18.0 version release.
We appreciate your understanding and patience in this matter.
However, you can still activate your Unlimited Devices product by getting into AVG Internet Security settings.
Open AVG Internet Security, click on "My AVG–>My Subscriptions".
If the email address is displayed then click on "Log out" and check whether you get an option as "Log into account".
If yes, click on it and proceed to enter AVG my account credentials.
Wait for 2-3 minutes and check whether you get the current subscription activated.