No protection after purchase

Hi Gwenny,

We're glad to clarify this for you.
From your description, we see that you're being prompted to purchase AVG Secure VPN upon attempting to fix the performance issues & not the protection program (which you already have).
Usually, AVG provides pop ups for other AVG programs, in order to improvise/personalize the existing program.
It also allows us to disable those notifications (Open AVG - Menu - Settings - General - Personal privacy - Uncheck 'Share app usage data with AVG, so we may offer other AVG products').
Please try the above step & let us know if it helps.

Hi, I have purchased an AVG subscription just recently after having a free version for a while but now, quite often when I am on the internet I get a popup message from AVG stating that I am being tracked or my IP address is visible to others.  There is a "Resolve" button to click on in yellow but when I do that it just takes me to the page where you purchase the same software which I already have.
Any help would be greatly appreciated.

Hi Gwenny,

We're glad to clarify this for you.
From your description, we see that you're being prompted to purchase AVG Secure VPN upon attempting to fix the performance issues & not the protection program (which you already have).
Usually, AVG provides pop ups for other AVG programs, in order to improvise/personalize the existing program.
It also allows us to disable those notifications (Open AVG - Menu - Settings - General - Personal privacy - Uncheck 'Share app usage data with AVG, so we may offer other AVG products').
Please try the above step & let us know if it helps.