'no reply' email

AVG Subscription
1

Hi,
On October 5, I received a 'no reply' email from AVG. It was impossible for me to read it because the verification link had expired, so I don't know what that email contained. I submitted a new request but have not received a response so far. . Was this to resolve my issue that I paid to purchase avg ultimate but haven't received a setup file yet? Either I want to use ultimate or I want a refund! I have already sent the proof of payment on October 6. Regards,

4

Hello Roland, 
Thank you for contacting AVG Community Support.
Upon checking we see that our senior team has already contacted you regarding this issue in email.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you.

2

Hello Roland, 
Thank you for contacting AVG Community Support.
Upon checking we see that our senior team has already contacted you regarding this issue in email.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details
Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you.

3

Hello James,

I regret for any inconvenience caused. Please reach us via a separate post, so we can locate your account and help you further with the recent charge.

Thank you for your understanding!