Hello Tony,
I am sorry to know that the issue persists.
These issues shouldn't occur when the latest 18.1 version is installed.
I request you to (repair) your AVG Internet Security program and setup the new scheduled scan.
Perform the scan from the interface by clicking on "Scan Computer" and check whether it shows the correct "last computer scan" message.
Keep me informed about the status.
Hello.
I want to cancel my AVG account massimoxxxx@alice.it because I deleted this mail account and I have already created the new mail account massimoxxxxgmail.com and with this a new account AVG …
Thank you.
Recently, I had complained about 2 points about AVG Security. One was the "Last computer scan:" message not being updated. The other was that it ignored the request for shutdown in a scheduled scan. After help, the problems went away. But AVG installed version 18.1.3044 a few days ago and the problems have shown up again. Please correct these errors properly as I am now dissatisfied with the product and the support received.
Hello Tony,
I am sorry to know that the issue persists.
These issues shouldn't occur when the latest 18.1 version is installed.
I request you to (repair) your AVG Internet Security program and setup the new scheduled scan.
Perform the scan from the interface by clicking on "Scan Computer" and check whether it shows the correct "last computer scan" message.
Keep me informed about the status.
Hello Massimo,
I have successfully merged your account details to the Gmail account. If you need anything else, please let me know.